Terms and Conditions
Last updated: April 5, 2026
These Terms and Conditions govern your use of the Hiking Friends website and services. By accessing this website or making a booking, you agree to these terms.
Bookings and Confirmation
All bookings are subject to availability. A booking is confirmed only after we acknowledge your request through WhatsApp, email, or another official communication channel.
Pricing and Payments
Package prices may vary based on season, group size, transport needs, and custom itinerary requests. Final pricing and payment terms will be shared at the time of booking confirmation.
Cancellations and Changes
If you need to cancel or reschedule, please inform us as early as possible. Refund eligibility and rescheduling options depend on notice period, third-party vendor policies, and weather or safety conditions.
Health and Safety
Participants are responsible for ensuring they are medically fit for selected activities. You must follow all guide instructions and safety rules during hikes, tours, and adventure activities.
Weather and Force Majeure
Outdoor activities may be adjusted, postponed, or canceled due to weather, natural events, road conditions, government restrictions, or other events beyond our control.
Liability
We take reasonable care in planning and operating experiences. However, Hiking Friends is not liable for personal injury, loss, delay, or damage arising from circumstances beyond reasonable control, including third-party transport or activity providers.
Use of Website Content
Website text, images, and branding are the property of Hiking Friends unless otherwise stated. You may not copy or reuse site content for commercial use without prior permission.
Contact
If you have questions about these Terms and Conditions, please contact us through our official website channels or email us at info@srilankahikingfriends.com.